Knowledge Base — OTTBuilder Support

Knowledge base

Guides to get you live

Step-by-step help for onboarding, branding, login methods, publishing and more.

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Getting started

Getting Started: How Onboarding WorksA step-by-step overview of how OTTBuilder onboards your branded streaming player apps, from kickoff to published builds.

Branding assets

Brand Assets Checklist: Logo, Colors & NameEverything you need to prepare before OTTBuilder brands your streaming player app: name, logo, colors, and fonts.App Icon & Splash Screen RequirementsExact sizes, formats, and design tips for the app icon and splash screen used in your branded streaming player app.

Login methods

Setting Up Xtream Codes LoginHow to configure Xtream Codes login in your branded OTTBuilder app so your users can sign in to your streaming service.Using M3U / M3U8 PlaylistsHow to configure M3U and M3U8 playlist login in your branded OTTBuilder app, including EPG and best practices.

Publishing to stores

Publishing Your App to the StoresHow OTTBuilder helps you publish your branded streaming player app to the app stores, including accounts and review tips.

Troubleshooting

Playback & Buffering TroubleshootingDiagnose and fix playback, buffering, and stream errors in your branded streaming player app with this practical guide.

Account & billing

Managing Your Account & BillingHow to manage your OTTBuilder account, plans, invoices, and platform changes for your branded streaming player apps.

Launch your branded streaming apps

Put your brand on every screen your customers use. Pick a plan, send us your assets, and we’ll handle the rest.

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